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Zoho Health Check

Optimize your Zoho CRM to generate better quality leads. Ensure leads conversion rate is constantly high. Maximise customer feedback to guarantee high customer satisfaction. Zoho Health Check with Universal Consulting Group, LLC. is the answer.

Your customers expect a seamless experience when they interact with your business—on social media, mobile, in-store, through the call center, on your website, and when making a purchase online.

High customer satisfaction begins with a healthy Zoho CRM. Poor results are symptoms of loopholes in your CRM.

We want to help you identify these loopholes, eliminate them, tighten all loose ends and get your CRM on the high road to great results.
Identifying convertible leads from your pool of captured leads can be sometimes daunting. If your Zoho CRM is not effectively helping you out, then it needs a Health Check. Zoho CRM is well suited for organizing leads captured from web forms, Zoho Lead app, live chat and social media. The best part is that necessary information to qualify leads can easily be setup if your Zoho CRM implementation is done right.
Keeping up with leads is very crucial to leads conversion. Effective distribution of leads to sales rep for follow up is key and your Zoho CRM should be playing a vital role in actualizing effective leads distribution. If not, your Zoho CRM needs a Health Check.
With an effective implementation of your Zoho CRM, leads can be assigned to sales rep based on their products, department, location and other factors for effective follow up. Get started today getting your Zoho CRM up to speed for higher lead conversion rates.